Returns & Warranties

Our Commitment to You.

When you purchase an Ore Lighting product, it comes with a commitment to quality and performance. We encourage you to review our warranty statement to understand the warranty period and what is covered.

Each warranty submission may include one product claim only.
Clear photographs of the product and the reported issue are required for assessment.
Please review the relevant product warranty information before submitting a claim.
Warranty coverage applies only to products installed by a licensed electrician.

Natural by Design
Thoughtfully crafted from nature’s finest materials, celebrating purity, texture, and timeless beauty for a more considered way of living.

Sustainability at Every Step
From product to packaging, we choose responsible materials and processes that respect the planet and reduce impact without compromise.

Made to Endure

Designed with longevity in mind, each piece reflects meticulous craftsmanship and enduring quality, created to be lived with for years to come.

Proudly Australian

Australian owned and operated, with local expertise, genuine care, and a deep understanding of how Australians live and design their spaces.

Returns & Warranty

Our Commitment to You.